Fireflies.ai vs Krisp
Which should you use? A side-by-side look at what each one does, who it suits, what it costs, how hard it is to set up, and where each falls short.
AI tool · Freemium
An AI notetaker that joins video calls to transcribe, summarise and extract action items, with CRM integrations.
AI tool · Freemium
Real-time noise and echo cancellation for calls, plus meeting transcription and notes.
Our verdict
Fireflies.ai and Krisp solve different problems, so the choice depends on what is going wrong on your calls. Fireflies is an AI notetaker that joins meetings to transcribe, summarise and pull out action items, with strong CRM links for sales and customer teams. Krisp mainly cleans up audio in real time by removing background noise and echo, and its meeting notes are a secondary feature.
Pick Fireflies.ai if you want meeting notes, summaries and action items, especially if your sales or customer calls need to sync with a CRM like Salesforce or HubSpot.
Pick Krisp if your calls are hard to hear because of background noise or echo, such as from a noisy home office or a busy call centre.
| Key difference | Fireflies.ai | Krisp |
|---|---|---|
| Main purpose | Records and summarises meetings through a bot that joins calls. | Removes noise and echo from your audio in real time. |
| Best for | Sales and customer calls; sending notes to CRMs. | Noisy home offices and call centres. |
| Works with | Zoom, Salesforce, HubSpot, Slack. | Zoom, Slack, Google Meet, and any call app via the app itself. |
| Platforms | Web, iOS, Android. | macOS, Windows, Chrome. |
| Pricing | Freemium. | Freemium. |
Written with AI from both products' catalogue entries · updated 2026-10-29
Who each one is for
Choose Fireflies.ai if you need…
- Sales and customer calls
- Integrating call notes with CRMs
Choose Krisp if you need…
- Noisy home offices
- Call centres
Side-by-side
| Fireflies.ai | Krisp | |
|---|---|---|
| Type | Audio & voice · Transcription & meeting notes | Audio & voice · Audio clean-up |
| Price | Freemium | Freemium |
| Platforms | Web, iOS, Android | macOS, Windows, Chrome |
| Works with | Zoom, Salesforce, HubSpot, Slack | Zoom, Slack, Google Meet |
| Hands-on tested by us | Not yet | Not yet |
| Last checked | 2026-10-29 | 2026-10-29 |
What each one is
Fireflies.ai
An AI notetaker that joins video calls to transcribe, summarise and extract action items, with CRM integrations. Strong integrations for teams. A bot joining calls can put off external participants; get consent first.
Krisp
Real-time noise and echo cancellation for calls, plus meeting transcription and notes. Reliable noise removal across apps. The meeting-notes features overlap with tools you may already have.
Best for
Fireflies.ai
- Sales and customer calls
- Integrating call notes with CRMs
Krisp
- Noisy home offices
- Call centres
Strengths
Fireflies.ai
- Meeting bot transcription
- Summaries and action items
- CRM sync
- Conversation search
Krisp
- Noise and voice cancellation
- Accent conversion
- Meeting notes
- Works with any call app
Frequently asked questions
Should I use Fireflies.ai or Krisp?
Fireflies.ai and Krisp solve different problems, so the choice depends on what is going wrong on your calls. Fireflies is an AI notetaker that joins meetings to transcribe, summarise and pull out action items, with strong CRM links for sales and customer teams. Krisp mainly cleans up audio in real time by removing background noise and echo, and its meeting notes are a secondary feature. Pick Fireflies.ai if you want meeting notes, summaries and action items, especially if your sales or customer calls need to sync with a CRM like Salesforce or HubSpot. Pick Krisp if your calls are hard to hear because of background noise or echo, such as from a noisy home office or a busy call centre.
What is the difference between Fireflies.ai and Krisp?
Fireflies.ai: An AI notetaker that joins video calls to transcribe, summarise and extract action items, with CRM integrations. Krisp: Real-time noise and echo cancellation for calls, plus meeting transcription and notes. Fireflies.ai suits sales and customer calls, while Krisp suits noisy home offices.
Are Fireflies.ai and Krisp free?
Fireflies.ai: Freemium. Krisp: Freemium.
What are other alternatives to Fireflies.ai and Krisp?
Other options people compare them with include Otter.ai, Rev, Adobe Podcast, Auphonic.
Keep comparing
Built from our catalogue entries for both products: open-source details come from each project's README (AI-assisted, refreshed weekly) and GitHub data; AI-tool details are editorial. Spotted something wrong? Let us know from either product's page.