The best Zendesk alternatives
4 tools that do a similar job to Zendesk. Each entry says what it does and who it suits, so you can pick the one that fits instead of the most famous.
You're replacing
ZendeskA customer service platform with ticketing, messaging, a help centre and AI agents.
- 1
Fin by Intercom
AI tool · Paid
An AI customer service agent that answers support questions from your help content across channels.
Best for: Automating support conversations; Teams with good help centres
- 2
Clay
AI tool · Freemium
A data enrichment and outbound platform that combines many data providers with AI research agents in a spreadsheet.
Best for: Growth teams building lead lists; Custom enrichment
- 3
Gong
AI tool · Paid
A revenue intelligence platform that records and analyses sales calls, deals and forecasts with AI.
Best for: Sales coaching; Deal and forecast insight
- 4
Salesforce Agentforce
AI tool · Paid
Salesforce's platform for building AI agents that work across its CRM for sales, service and marketing.
Best for: Salesforce customers deploying agents; Customer service automation
How we pick: tools in the same category that solve the same problem, projects that name each other as alternatives, and open-source projects that describe themselves as an alternative to Zendesk. We don't take payment for placement.